Elecbrakes Help Centre
The EB2 and predecessor ELBC series brake controllers will only connect via bluetooth to one device at a time. You must ensure other previously connected devices are disconnected in order to pair a new device. This includes the Elecbrakes remote (sold separately).
To disconnect other app based devices, either force close the application or within the App > Devices tab > select the orange icon to the left of the device name to disconnect.
1) With Tow vehicle and Trailer hitched:
● Disconnect and reconnect both trailer plugs and EBC deutsch connector, cycle the ignition and lights to the on position (not auto or DRL).
● Check that tail & brake lights on the trailer and car are functional and that applying brake pedal causes lights to go from dull to bright (no burnt or dull globes).
● With the brake pedal depressed, check for brake function/output.
A buzzing sound should be present at the trailer hubs indicating function.
If the lights or brake function are not working, inspect the adaptor and trailer plugs. Clean the terminals and splay the pins as needed to ensure a secure and positive connection when engaged. Please see “Input Power Circuit Test” as required.
2) Pairing via Elecbrakes App:
● Confirm that there are no outstanding software updates due for the phone and complete this update first if necessary + restart device to proceed.
● Accessing the phones’ Settings > Bluetooth > Previously paired devices list > Remove any prior connections related to Elecbrakes.
● Uninstall and Reinstall the Elecbrakes app on your phone to ensure the latest version is in use.
● Open the app and select your model from the device list, following the prompts for pairing.
Note: EB2 will initiate tap to pair via NFC, to pair via bluetooth when prompted > select “Cancel” > select “Add Manually”.
● If the application stays on the “searching” screen for more than 30 seconds, please exit the application and turn off the vehicle.
● Keeping your foot on the brake, re-start the vehicle, this time keeping your foot on the brake pedal. > Re-start the app on your phone and re-attempt to connect to the brake controller.
If you reach the final step when holding your foot on the brake pedal and connecting to the device, if you find that releasing the brake pedal the system disconnects, further investigation of the Tail/Auxiliary power is required. Please contact us for further guidance.
Lastly, if unable to establish pairing or brake function after confirming the above steps, please call or email for us to progress this to a ticket for further assistance:
[email protected] or 1300 516 248.
The VM1 will only connect via bluetooth to one device at a time. You must ensure other previously connected devices are disconnected in order to pair a new device. This includes the Elecbrakes remote (sold separately).
To disconnect other app based devices, either force close the application or within the App > Devices tab > select the orange icon to the left of the device name to disconnect.
1) With Tow vehicle and Trailer hitched:
● Check that tail & brake lights on the trailer and car are functional and that applying brake pedal causes lights to go from dull to bright (no burnt or dull globes).
● With the brake pedal depressed, check for brake function/output.
A buzzing sound should be present at the trailer hubs indicating function.
If the lights or brake function are not working, inspect the vehicle socket/trailer plug. Clean the terminals and splay the pins as needed to ensure a secure and positive connection when engaged.
For further testing, please see “Input Power Circuit Test” to confirm the VM1 is receiving a suitable power/earth.
2) With confirmed brake function see ‘Input Power Circuit Test’ to confirm the VM1 is receiving a suitable power/earth.
● Confirm that there are no outstanding software updates due for the phone and complete this update first if necessary + restart the device to proceed.
● Accessing the phones’ Settings > Bluetooth > Previously paired devices list > Remove any prior connections related to Elecbrakes.
● Uninstall and Reinstall the Elecbrakes App on your phone to ensure the latest version is in use.
● Open the app and select VM1 on the device list.
● Follow the onboarding prompts to complete pairing and brake input tests.
If you are unable to establish an app pairing or brake function after completing the above steps, please call or email for further assistance: [email protected] or 1300 516 248.
With access to a multimeter, see below test and pinout guide to confirm voltages present to the brake controllers small square Deutsch plug.
If the voltages present are fluctuating below 10V, the brake controller cannot function as intended.
Further investigation by an auto electrician or repairer may be required to resolve.
Ensure the vehicle’s ignition + headlights are turned On:
Tail light circuit – Probe Earth (white wire) and Tail light (brown wire) = V
Brake light circuit with pedal applied – Probe Earth (white) and Brake light (red wire) = V
With access to a multimeter, see below test and pinout guide to confirm voltages present to the brake controllers small square Deutsch plug.
If the voltages present are fluctuating below 10V, the brake controller cannot function as intended.
Further investigation by an auto electrician or repairer may be required to resolve.
Ensure the vehicle’s ignition:
Auxiliary circuit – Probe Earth (white wire) and Auxiliary (black wire) + V
Brake light circuit with pedal applied – Probe Earth (white) and Brake light (red wire) = V
Proudly Designed and Made on the Central Coast
At Elecbrakes, being “Australian made” is more than just a label—it’s a commitment. Based on the Central Coast, we design and manufacture our brake controllers locally, ensuring each unit meets the highest standards of quality and durability. Built to withstand Australia’s toughest road conditions, both the EB2 and VM1 represent our dedication to innovative, reliable towing solutions you can trust.