REPORT A SECURITY VULNERABILITY
Our Commitment to Security
At Elecbrakes, we take the safety and security of our products seriously. We are committed to maintaining the highest security standards and actively support the responsible disclosure of potential vulnerabilities.
As part of this commitment, Elecbrakes supports software updates for a minimum of two (2) years from the date of manufacture.
Found a Security Issue?
If you believe you have identified a potential security vulnerability or concern with your device or software, please email our team directly with as much detail as possible:
Email: [email protected]
What to include in your report:
- Product name and software version.
- A clear description of the potential vulnerability.
- Steps required to reproduce the issue.
- Any supporting material as attachments.
- Your contact information so our team can follow up.
Our Process:
Once we receive your email, our team will:
- Confirm receipt of your report within 5 working days.
- Thoroughly investigate and evaluate the vulnerability.
- Keep you informed on our progress and resolution.
Thank you for helping us keep the towing community safe.